Jenna Kisala

Jenna is a highly experienced solicitor specialising exclusively in Medical Negligence and is an Action against Medical Accidents (AvMA) Specialist Clinical Negligence Panel Member—a respected quality mark reserved for practitioners with exceptional expertise, proven technical ability, and a strong track record in complex and life‑changing cases.

In addition to their panel work, Jenna volunteers on the AvMA helpline each month, offering practical support and guidance to individuals at some of the most difficult moments of their lives. Her appointment to the panel reflects and deepens that long‑standing commitment to patient safety and access to justice.

With experience across the full spectrum of medical negligence, Jenna regularly advises on cases involving delayed diagnosis, ophthalmic treatment, delays in cancer treatment, surgical errors, gender reassignment surgery,  birth injuries, and fatal accidents. She supports clients from initial instruction right through to resolution, ensuring they always feel informed, heard, and supported. Remaining accessible and approachable is central to her practice.

Jenna has also represented families at inquests and helped them prepare for hearings—often involving highly sensitive circumstances, such as deaths in care homes or incidents occurring during or following detention under the Mental Health Act.

Since qualifying in 2010, Jenna has dedicated their career to medical and clinical negligence. She is known for her empathetic approach and her ability to work effectively with clients of varying capacity, ensuring that every individual receives clear, compassionate, and tailored advice.

Client Feedback

“Jenna has gone above and beyond to help me get the answers i needed to move on.”

“100% would turn to Howells again for any of my Legal needs. What great staff and open and clear pricing! I can’t give enough stars for the legal team they are amazing not only professional but also communicative with you every step of the way.”

“I have had a very good experience dealing with this company friendly advice and very professional service in all they have done.”

“I can’t thank Jenna enough for all that she has done to settle my case. It took two years of Jenna tirelessly pursuing my case but she managed to get me the compensation I needed to get the right treatment after years of neglect by my dentist. I would have no reservations in recommending Jenna and the Howells team.”

Professional Recommendations

The Medical Negligence team is ranked in both prestigious guides; Chambers and Partners UK and The Legal 500.

Jenna is noted in the Legal 500 2022 edition as being a key lawyer in this field.